Sarwin: Dreamy Supermarket
Privacy policy
About this policy
Effective 8 October 2026. Joyixir OÜ, Tallinn, Estonia, provides Sarwin: Dreamy Supermarket. This policy explains how we process information when you play, see advertisements, make purchases, or contact us. Contact info@joyixir.com for privacy questions and requests.
Information we process
The game stores progress, preferences, inventory, and a randomly generated installation identifier on your device. Our Gamend service processes a pseudonymous player identifier, gameplay and interaction events, level results, sessions, virtual-economy events, and purchase or advertising events. Network services also receive technical information such as IP address, platform, app version, and request timestamps.
Advertisements
We use CAS.AI (Clever Ads Solutions) to mediate advertisements. CAS and the advertising networks that serve an ad may process device and advertising identifiers, IP address, approximate location inferred from IP, device and app information, pseudonymous user identifiers, purchase-related information, ad views and interactions, crash reports, performance data, and other diagnostic information to deliver and measure ads, analyze performance, support advertising or marketing, and prevent fraud. The game does not request precise GPS location for advertising. Advertising partners may act as independent controllers under their own policies.
Purchases and support
Apple processes App Store payments. We may receive product identifiers, transaction records, purchase status, and receipt information to provide purchased items, restore eligible purchases, and prevent fraud. We do not receive your full payment-card details. If you contact support, we process your email address, message, and information you choose to send. Please do not send unnecessary sensitive information.
Purposes and legal bases
We process information needed to provide the game and purchases on the basis of performing our agreement with you. Security, fraud prevention, and service reliability may rely on legitimate interests; legally required records rely on legal obligations. Where required, optional analytics, personalized advertising, and tracking rely on consent. Consent can be withdrawn without affecting the lawfulness of earlier processing.
Your choices
On iOS, you can manage tracking permission in Settings > Privacy & Security > Tracking. Advertising consent and tracking permission are separate choices. Where an advertising consent form is provided, use its privacy options to change your choice. You can manage notification permissions in device settings. Contact us to request access, correction, deletion, restriction, portability, or to object to processing, subject to applicable law. Include the game name and your player or support ID if available; do not send passwords.
Sharing and international processing
Information is processed by Joyixir, Gamend infrastructure used to operate and improve the game, Apple for purchases, and CAS and its advertising partners for advertising. Hosting and technical service providers may process information on our behalf. We may disclose information where legally required, to protect rights and security, or in a business transfer subject to applicable safeguards. Processing may occur outside your country, including outside the EEA; applicable transfers require a lawful mechanism and appropriate safeguards.
Retention and deletion
We retain information only for the purposes described and for applicable legal, accounting, security, and dispute-resolution requirements. Retention depends on the data and purpose. Contact info@joyixir.com for a deletion request or details about a particular record. Uninstalling clears ordinary local game data but does not itself delete server records or records independently held by Apple or advertising partners. We may retain records where legally required.
Children
We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has supplied information that should not have been collected, contact us so we can investigate and take appropriate action. Store age ratings describe content and do not replace privacy-consent requirements.
Security and complaints
We use appropriate technical and organizational measures, but no system is completely secure. You may complain to your local data-protection authority, including the Estonian Data Protection Inspectorate (aki.ee). We may update this policy and will publish the revised effective date here.